Terms and conditions
By accessing and using this website, you agree to comply with the terms and conditions of use detailed below. If you do not agree with these terms and conditions, please do not use this website.
We reserve the right to modify these terms and conditions at any time, so we recommend that you review them periodically.
Products
On this website you can purchase various categories of prepaid electronic products, subject to availability. In case of supply difficulties, we will provide you with the necessary information about the issue.
Purchase, delivery, and right of withdrawal
There will be no binding agreement regarding any product until your payment has been expressly accepted.
When making a purchase on our website, it is essential that you provide all the required information accurately; otherwise, we will not be able to process your purchase correctly.
If the purchase and payment are successfully completed, you will automatically be directed to a confirmation screen, and you will receive a receipt for the executed purchase at the email provided.
Since these are digital consumer products, exchanges, returns, and withdrawals are not allowed, in accordance with Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.
Payment methods
You can pay for your products by credit or debit card. turecargas.com will not store or process your card data, since payment is made through a secure gateway.
Price and taxes
Product prices are indicated on the website and expressed in euros. Prices include VAT and any other applicable taxes. Shipping costs will be calculated and added to the total purchase amount before completing the payment process.
Limitation of liability
Unless expressly stated otherwise, our liability regarding any product purchased on this website will be strictly limited to the purchase price of such product.
Product descriptions on this website aim to be as accurate and truthful as possible, but we do not expressly or implicitly guarantee the accuracy of the information provided.
Given the open nature of this website and the possibility of errors in the storage and transmission of digital information, we cannot guarantee the accuracy or security of the information transmitted or obtained.
To the extent permitted by law, we exclude all warranties except those that cannot be legitimately excluded for consumers and users. The provisions in this clause do not affect your legal rights as a consumer and user.
Your instructions
It is your responsibility to ensure that all instructions you provide to turecargas.com through the Applications are accurate, complete, and truthful. In particular, you must ensure that the phone number or email account associated with the access account to which the top-up will be sent is correctly identified. You must also verify that any instruction presented for confirmation is correct, accurate, and truthful. All confirmed instructions are final and binding. Neither turecargas.com nor its service providers will be responsible for consequences arising from providing incorrect, inaccurate, or false information. You assume full responsibility for any consequences arising from not providing correct, accurate, and truthful information, or for not correcting any error before final confirmation.
Transactions made with your chosen payment method
Transactions made using your chosen payment method for Turecargas services may be carried out through: Visa, MasterCard, Diners, Discover, American Express, etc., as well as any other method available in the app. It is important that any card or payment method used for these transactions has a valid billing address and a valid issuing bank or payment service provider.
Promotions
From time to time, Turecargas or our partners, such as mobile operators, will offer promotions through the app. Each of these promotions will have its own terms and conditions, as well as an end date, which will be clearly displayed. Turecargas is not responsible for promotions offered by external operators or providers; if you have questions, you should contact them directly. Please use these promotions in good faith and do not abuse them or the promotional codes provided to you.