Rewards

The TuRecargas points program is our free loyalty program. It lets you earn points with every top-up you send and by completing simple actions. Accumulate points and redeem them for amazing products from our prize catalog. It’s our way of rewarding your loyalty!

Please note that the points you earn are loyalty points, not cash or currency. They cannot be redeemed for cash and can only be redeemed in accordance with the Terms and Conditions of the points program. These points are non-transferable and not accepted by third parties.

You can participate automatically. Simply create a valid account at TuRecargas and you’ll start accumulating points for every top-up you send, regardless of the destination country. It’s that easy!

Great question! And you’ll love the answer: there’s no limit to earning points. The more top-ups you send and the more actions you complete, the more points you’ll accumulate. The points are yours to earn!

Once you’ve accumulated the required amount of points, you can redeem them for products in our catalog. Choose your favorite!

No, your points are non-transferable and only you can use them to enjoy rewards.

Yes, the conditions of the points program can change. If that happens, we’ll notify you and give you access to the updated conditions. You can always review the current terms and conditions.

Yes, points expire after 15 months of inactivity. Be sure to use your points regularly to avoid losing them.

If you haven’t received points for a recent order, please contact our customer support team with your order details. We’ll investigate the issue and credit the points to your account as soon as possible. You can contact us via WhatsApp: +(34) 624166898, through the contact form, or by emailing us at info@turecargas.com

After redeeming your points for a gift, we’ll send you an email with your gift details within a maximum of 4 hours.