If your family lives in Venezuela, you know how hard it is to pay the electricity or phone bill: travelling to an office, queuing or relying on someone else to pay for them. With TuRecargas you can pay Corpoelec and CANTV bills from any country, in a few minutes and without your family having to do anything.
Why paying a bill in Venezuela is so hard
Many older people don't use online banking, and paying in person means travelling, losing the morning and sometimes coming back another day. If the bill goes overdue, the service can be cut off.
From abroad, the usual approach is to send money and wait for someone to pay the bill. With TuRecargas you skip that step: you pay your family's bill directly, wherever you are.
What you can pay
Corpoelec: electricity
Pay the Corpoelec electricity bill. All you need is the document type (V, E or J) and the ID (cédula) or RIF number of the account holder.
Pay Corpoelec →CANTV: phone and internet
Pay the CANTV landline and internet bill. All you need is the service number: the area code followed by the phone number.
Pay CANTV →How to pay, step by step
- Choose the company (Corpoelec or CANTV) and enter the account holder's details or the phone number.
- We check the amount owed for you. During business hours it usually takes less than an hour.
- You get a fixed-price quote, valid for 6 hours. You know exactly what you'll pay before you pay.
- Pay by card if you're happy with the amount.
- The payment shows up within 4 hours at most and you get the receipt in your account. Your relative can confirm it directly with the company.
To pay you need a free TuRecargas account. That way you receive the quote and the receipt, and you can save the service to pay it faster next month.
From anywhere in the world
It doesn't matter whether you live in Spain, the United States, Colombia, Chile or any other country: you pay online and the bill is paid in Venezuela. Your family doesn't have to leave home.
Tips for a smooth payment
- Keep a previous bill handy: it shows the account holder's ID (Corpoelec) or the service number (CANTV).
- Pay well before the due date: the payment can take up to 4 hours to show up.
- Accept the quote in time: the fixed price is valid for 6 hours; if it expires, just request it again.
- Save the service in your account: next month you won't have to type the details again.
Frequently asked questions
How long does the payment take to show up?
At most 4 hours from when you pay. You get the receipt in your TuRecargas account and your relative can confirm it with Corpoelec or CANTV.
Can I pay from any country?
Yes. You pay online by card, so you can pay your family's bill from Spain or from any other country.
How do I know how much is owed?
We check it with the details you give us and send you a fixed-price quote, valid for 6 hours. You don't pay anything until you accept it.
What if there is nothing owed on the bill?
We let you know there is nothing pending and you are not charged anything.
Pay your family's bill in Venezuela
Choose the company and we'll tell you how much is owed.
Want to top up their phone too? See our Venezuela top-up guide.